Gambling is entertainment — and like all entertainment, it should have boundaries. Dream7's responsible gambling framework exists to ensure that every player on our platform, whether in Karachi or Peshawar, has the tools, information and support to stay in control at all times.
Adults only, or the higher minimum required by the operator's license jurisdiction
Responsible gambling is the practice of engaging in betting and gaming activity within limits that you have consciously set — financially, emotionally and in terms of time — so that it remains an enjoyable form of entertainment rather than a source of stress or harm.
Dream7 provides responsible gambling tools because we genuinely believe that a well-informed, in-control player makes better decisions, enjoys the platform more sustainably, and is a healthier part of our community long-term. This is not just regulatory compliance — it is a core design principle that shapes every product decision we make.
Gambling should never be used as a strategy to recover financial losses, supplement income, escape problems, or manage emotional difficulties. If you ever find yourself gambling for those reasons rather than for entertainment, that is the moment to use our tools or seek outside support.
Dream7 is for adults 18 and over, or the higher minimum age required by the applicable operator/license jurisdiction. Pakistan's Prevention of Gambling Act, 1977, and other applicable laws may restrict gambling. This page does not constitute legal advice. Users are solely responsible for understanding their legal position.
Do you set a budget before you start, and stick to it?
Do you chase losses by increasing your next bet?
Has gambling ever interfered with family time, work or daily responsibilities?
Do you gamble using money needed for household expenses (rent, food, bills)?
Have you felt anxiety, guilt or distress related to your gambling?
This self-assessment is not a diagnostic tool. If any of the above questions prompted concern, we encourage you to use our responsible gambling tools immediately and consider reaching out to a support professional.
Every tool below is accessible directly from your Dream7 account dashboard — not buried in a support ticket flow. You should never need to ask permission to protect yourself.
Set a maximum deposit cap on a daily, weekly or monthly basis — in PKR — directly from your account settings. Once a limit is set, it applies immediately. You can lower your limit at any time; raising it requires a mandatory cooling-off period before it takes effect.
Limits apply immediately when reduced. Increases take effect after a waiting period.
Cap the maximum net loss you can sustain in any given day, week or month. When your loss limit is reached, Dream7 will suspend your ability to place further wagers for the remainder of that period. This tool helps prevent short-term emotional decisions from compounding into significant financial harm.
Betting is paused automatically when the cap is reached.
Set a maximum session duration — in minutes or hours. When your chosen time is reached, a prominent on-screen notification prompts you to take a break. A real-time session clock is always visible in your account interface so you stay aware of how long you have been playing without having to check.
Take a structured break from gambling for a period of your choosing — from 24 hours up to 90 days. During a cooling-off period, your account is suspended for betting activity. All other account functions, including withdrawals and support access, remain available. Promotional communications are suspended automatically for the duration. Cooling-off cannot be cancelled early once activated.
Self-exclusion is a serious, long-term measure for users who recognise that gambling is causing them harm. Activating self-exclusion permanently blocks your account for a minimum period of six months, with options for longer terms up to five years or indefinite exclusion. During self-exclusion: betting is disabled, marketing communications cease, and any attempt to create a new account will be rejected.
Self-exclusion cannot be reversed before the chosen term expires. This is intentional — it gives you the space to step away without the temptation to undo the decision immediately. To activate, go to Account Settings → Responsible Gambling → Self-Exclusion.
Your full account history — deposits, withdrawals, wager-by-wager records, net win/loss totals and session logs — is accessible at any time from your dashboard. Transparency about your own activity is one of the most effective responsible gambling tools available. Dream7 also displays running session P&L so you always know your current position without having to calculate manually.
Dream7 is available exclusively to adults aged 18 and over, or the higher minimum age required by the applicable operator/license jurisdiction. This is a non-negotiable rule and is enforced through mandatory KYC verification at account level.
No bonus, no promotional offer and no deposit process proceeds before age and identity are confirmed. Dream7 will not knowingly allow a minor to participate in any form of real-money gambling activity on the Platform, ever.
For Pakistani users, it is worth noting that age alone does not determine the legality of gambling under Pakistani law. The Prevention of Gambling Act, 1977, and other applicable regulations may restrict gambling regardless of age. Dream7 does not provide legal advice. Users are solely responsible for understanding and complying with applicable local law.
If a minor gains access to your Dream7 account, contact us immediately at [email protected]. Dream7 will close the account, freeze activity and investigate. Using parental controls on shared devices is strongly recommended.
Every registration form requires a date of birth. Entries indicating an age below 18 (or the applicable higher minimum) are rejected automatically at the form-validation stage. Users cannot proceed to account creation if underage.
All accounts undergo KYC verification, which requires submission of a valid national identity document (CNIC) or passport. The document must confirm the user's age. Accounts where age cannot be confirmed remain restricted until verification is complete.
Dream7's fraud and compliance systems monitor account behaviour for signals that may indicate underage access or use of a third party's identity. Flagged accounts are escalated for manual review and suspended pending investigation.
Any account confirmed to belong to a minor is closed immediately. Associated funds are handled in accordance with applicable law. The case may be referred to relevant authorities. Dream7 takes no financial advantage from underage activity and does not retain funds associated with confirmed underage accounts beyond legal obligations.
Problem gambling often develops gradually. The signs below are not a clinical diagnosis, but they are worth taking seriously — particularly if several apply to you or someone you know.
If several of the above apply to you: Please activate a cooling-off period or self-exclusion from your Dream7 account settings now. You do not need to wait until things feel worse. The tools are there specifically for moments like this, and using them is a sign of strength, not weakness. Contact [email protected] or use Live Chat for immediate assistance.
Dream7's in-platform tools are a first line of defence, but for users who need deeper support, professional help is available. Below are categories of responsible gambling support resources that operators in international licensing jurisdictions typically work alongside. Users are encouraged to explore professional support relevant to their location.
Responsible gambling support organisations offer confidential counselling, helplines, self-help tools and referrals to specialists. In many jurisdictions, these services are free of charge. Dream7 mentions these resources as guidance only — we do not represent that any specific organisation is endorsed by Pakistani authorities.
Dedicated Gambling Helplines
Many countries with licensed online gambling operators provide free, confidential gambling helplines staffed by trained counsellors. Look for the helpline associated with your operator's license jurisdiction for the most relevant support.
Gamblers Anonymous
A peer-support programme based on shared experience. Meetings are available in-person and online in many regions. The GA approach has helped millions of people worldwide develop a lasting relationship with gambling that does not cause harm.
Cognitive Behavioural Therapy (CBT)
CBT is widely recognised as an effective treatment for problem gambling. Trained therapists help individuals identify and restructure thought patterns that drive harmful gambling behaviour. CBT is available through clinical practitioners and in some jurisdictions through public health services.
Family Support Services
Problem gambling affects families as well as individual players. Support services exist specifically for family members of people experiencing gambling harm — providing guidance, counselling and strategies for constructive support without enabling continued harmful gambling.
Our support team is trained to handle responsible gambling requests sensitively and without judgment. If you are struggling, contacting us is always the right first step.
Use subject line "Responsible Gambling Request" for priority routing to our specialist team.
Live Chat
Available 24 hours / 7 days in-platformEnglish-language support at all times. Urdu-speaking agents available during peak Pakistan Standard Time hours.
Account Settings — Direct Access
Responsible gambling tools are in Account → Responsible GamblingDeposit limits, loss limits, session reminders, cooling-off and self-exclusion — all accessible without contacting support.
Confidentiality: All responsible gambling requests are handled confidentially. Contacting Dream7 for gambling support does not automatically trigger account closure — unless you request self-exclusion. Our team will discuss the appropriate option with you based on your situation.
Users who have activated a cooling-off period or self-exclusion are removed from all marketing communications immediately and permanently for the duration. Dream7 does not target users who have self-identified as at-risk with promotional messages.
Every responsible gambling tool on Dream7 is free to use, available without restriction at any time, and cannot be removed or limited by Dream7 staff. You own your responsible gambling settings — we are not able to override them.
Dream7's systems proactively flag account behaviour patterns associated with problem gambling — such as sustained loss-chasing, dramatic session-length increases, or large rapid deposit sequences — and may trigger a welfare check from our support team.
Dream7 is built for enjoyment — Pakistan cricket, PSL/T20, ICC tournaments, live casino and more. Keep it enjoyable by using the tools available to you. Adults 18+ only. Local laws may restrict gambling.